PageMe• Nurse Call Systems
• Consultation Notifications
• Appointment Reminders
• Patient Communications
PageMe
is a Robust
Cloud-based communication platform designed for healthcare institutions.
It unifies staff, patients, and care teams across multiple locations, streamlining secure messaging, calls, alerts, and patient management-ensuring compliance, reliability, and efficiency in every interaction.
Key Features
The App offers secure messaging and calls compliant with HIPAA and GDPR, with support for multiple institutions, locations, and roles. It features a dynamic workflow and escalation engine, seamless integration with EHR, ADT, monitoring, and hospital systems, along with real-time alerts, broadcast messaging, and critical event escalation. Communication is centered around both patients and care teams.
The App offers secure messaging and calls compliant with HIPAA and GDPR, with support for multiple institutions, locations, and roles. It features a dynamic workflow and escalation engine, seamless integration with EHR, ADT, monitoring, and hospital systems, along with real-time alerts, broadcast messaging, and critical event escalation.
Communication is centered around both patients and care teams.
HIPAA & GDPR
HIPAA & GDPR-compliant secure messaging and calls
Seamless integration
Seamless integration with EHR, ADT, monitoring, and hospital systems
Multi-institution
Multi-institution, multi-location, and multi-role support
Real-time alerts
Real-time alerts, broadcast messaging, and critical event escalation
Patient and team
Patient and team-centric communication threads
Dynamic workflow
Dynamic workflow and escalation engine
Product Overview
- Chats & Messaging:
Secure, role-based, and team-based chats with support for text, voice, video, images, and file sharing. Features include quick replies, urgent message escalation, and full audit trails. Messages display status (sent, delivered, read, acknowledged) and time stamps. - Calls:
Integrated audio and video calls (VoIP), with logs, callback, and chat-back options. Accept, reject, or respond to calls directly from the app. Call logs are searchable and archivable. - Broadcasts & Alerts:
Instantly notify individuals or groups with broadcast messages and alerts. Critical alerts escalate per configurable rules, ensuring timely responses for urgent events.
- Patient Profiles:
Access comprehensive patient data, including demographics, care team, ADT status, diagnosis, treatment protocols, prescriptions, and telemetry data. - Care Team Coordination:
Assign, manage, and communicate with care teams for each patient. Manage team roles (attending, nurse, pharmacist, etc.), hand-offs, and on-call status. Escalate alerts and messages based on team configuration and urgency.- Oncall staffs can’t sign off or go silent (they can be on vibrate mode)
- Loss of signal for on-call staff will automatically forward messages as SMS.
- Team Types:
- Patient Care Teams (inpatient/outpatient)
- System-closed and user-closed groups
- Staff open groups and team-based groups (user-initiated)
- Patient open groups with staff moderators
- Team Communication:
Message all team members, primary on-call, or escalate to leaders as needed. Membership, roles, and permissions are managed via integration with Active Directory or HR systems.
- Dynamic Workflow Engine:
Automate routing, escalation, and acknowledgment of alerts and messages. Define rules for escalation, repeat alerts, and recipient management based on priority and response time. - Proxy Assignment:
Assign proxies for coverage during absences. All communications (alerts, chats, calls) are routed to proxies as configured, with time-based or role-based assignments. Proxy must accept assignment before activation.
- Authentication & Access:
Support for Active Directory, Google, and biometric login. Two-factor authentication, password policies, and mobile device management (MDM) features. - Data Privacy:
HIPAA and GDPR compliance. Data storage policies ensure sensitive information is protected and deleted if access is revoked. - Audit Logs:
Full audit trails for all communications, team changes, and patient data access.
- Authentication & Access:
Support for Active Directory, Google, and biometric login. Two-factor authentication, password policies, and mobile device management (MDM) features. - Data Privacy:
HIPAA and GDPR compliance. Data storage policies ensure sensitive information is protected and deleted if access is revoked. - Audit Logs:
Full audit trails for all communications, team changes, and patient data access.
Product Overview
- Chats & Messaging:
Secure, role-based, and team-based chats with support for text, voice, video, images, and file sharing. Features include quick replies, urgent message escalation, and full audit trails. Messages display status (sent, delivered, read, acknowledged) and time stamps. - Calls:
Integrated audio and video calls (VoIP), with logs, callback, and chat-back options. Accept, reject, or respond to calls directly from the app. Call logs are searchable and archivable. - Broadcasts & Alerts:
Instantly notify individuals or groups with broadcast messages and alerts. Critical alerts escalate per configurable rules, ensuring timely responses for urgent events.
- Patient Profiles:
Access comprehensive patient data, including demographics, care team, ADT status, diagnosis, treatment protocols, prescriptions, and telemetry data. - Care Team Coordination:
Assign, manage, and communicate with care teams for each patient. Manage team roles (attending, nurse, pharmacist, etc.), hand-offs, and on-call status. Escalate alerts and messages based on team configuration and urgency.- Oncall staffs can’t sign off or go silent (they can be on vibrate mode)
- Loss of signal for on-call staff will automatically forward messages as SMS.
- Team Types:
- Patient Care Teams (inpatient/outpatient)
- System-closed and user-closed groups
- Staff open groups and team-based groups (user-initiated)
- Patient open groups with staff moderators
- Team Communication:
Message all team members, primary on-call, or escalate to leaders as needed. Membership, roles, and permissions are managed via integration with Active Directory or HR systems.
- Dynamic Workflow Engine:
Automate routing, escalation, and acknowledgment of alerts and messages. Define rules for escalation, repeat alerts, and recipient management based on priority and response time. - Proxy Assignment:
Assign proxies for coverage during absences. All communications (alerts, chats, calls) are routed to proxies as configured, with time-based or role-based assignments. Proxy must accept assignment before activation.
- Authentication & Access:
Support for Active Directory, Google, and biometric login. Two-factor authentication, password policies, and mobile device management (MDM) features. - Data Privacy:
HIPAA and GDPR compliance. Data storage policies ensure sensitive information is protected and deleted if access is revoked. - Audit Logs:
Full audit trails for all communications, team changes, and patient data access.
- Authentication & Access:
Support for Active Directory, Google, and biometric login. Two-factor authentication, password policies, and mobile device management (MDM) features. - Data Privacy:
HIPAA and GDPR compliance. Data storage policies ensure sensitive information is protected and deleted if access is revoked. - Audit Logs:
Full audit trails for all communications, team changes, and patient data access.
How Does It Work?
1. Register & Onboard:
Institutions and users register with secure authentication and multi-factor options. Multi-institution and multi-location support is built-in3.
2. Configure Teams & Workflows:
Use the web portal to set up teams, roles, escalation rules, and integrations. Assign care teams to patients automatically or manually23.
3. Communicate & Collaborate
Staff and patients connect via secure messaging, calls, and alerts. All communications are logged and auditable3.
4. Monitor & Respond:
Real-time notifications, critical alerts, and workflow automation ensure timely response to patient needs and institutional events3.
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Any questions?
Check out the FAQs
Healthcare staff, clinicians, and patients across institutions and locations.
EHRs, ADT, monitoring systems, nurse call, and more via HL7, FHIR, and APIs.
All data is encrypted, stored securely, and access is controlled via roles and clinical privileges.
Yes, the platform supports dynamic team creation, role assignment, and workflow configuration3.
Yes, the platform supports dynamic team creation, role assignment, and workflow configuration.
PageMe is committed to protecting your privacy and data. We comply with HIPAA, GDPR, and institutional policies. For full details
Privacy Policy & Terms
PageMe is committed to protecting your privacy and data. We comply with HIPAA, GDPR, and institutional policies. For full details